Privacy Policy – Energy Run Solar
Welcome Note
When you land on our website, you’re trusting us with something important—your personal details. At Energy Run Solar, we take that trust seriously. This isn’t just a legal page filled with robotic words. It’s a plain, honest explanation of how we handle your information. We want you to know exactly what happens when you share anything with us.
What We Collect
Running a solar service means we sometimes need details to help you better. Here’s what might be collected:
Your Contact Info: If you drop us a message, ask for a quote, or apply for a consultation, we’ll need your name, email, and phone number.
Home Details: Sometimes we ask for your address to check solar panel feasibility.
Site Usage Data: Like most sites, we look at which pages people visit and how long they stay. It helps us understand what’s useful and what’s not.
Cookies: Small files saved on your device to remember things like your language preference or if you’ve already seen a pop-up.
We don’t collect unnecessary data. No sneaky tracking. Just the basics we need to help you with solar services.
How We Actually Use It
Whatever information we collect is used only to serve you:
To answer your questions or schedule a visit
To send updates about your solar project
To share helpful tips (only if you say yes)
To make our site easier and faster for future visitors
For example, if you fill out a “Free Solar Consultation” form, we use that info to check your roof size and sunlight exposure. That’s it. We never sell your info. We never spam. And we don’t pass your details around like a business card at a party.
Who Sees Your Data
Most of the time, it’s just our team. In rare cases:
Installation Partners: If a technician needs your address to install panels.
Legal Reasons: If the government or a court asks us for records.
Fraud Protection: If someone tries to misuse our site, we may share info with security services.
Every partner we work with signs strict agreements to handle your information with care. We treat your details the way we’d want ours treated—confidentially.
Your Rights
You’re in control:
Want to know what info we have? Just ask, we’ll show you.
Something wrong in your data? We’ll fix it right away.
Don’t want marketing emails? Click “unsubscribe” or tell us directly.
Don’t like cookies? You can turn them off in your browser settings (but some parts of the site may not work as smoothly).
We believe privacy is a right, not a privilege. That’s why we’ve made it easy for you to change or remove your info anytime.
How We Keep It Safe
We treat your data like it’s our own:
Secure servers
Encryption for sensitive info
Regular safety checks
Access limited only to trusted staff
No online system is 100% bulletproof, but we’re doing everything a responsible US-based company should to protect you. We also train our staff to handle information responsibly and review our security measures regularly.
Links to Other Places
We sometimes link to helpful resources like Affordable Solar. If you click those links, remember—you’ll be on their site, not ours, and their rules apply.
Kids’ Privacy
Our services are made for homeowners, not children. We don’t knowingly collect info from kids under 13. If we ever find out we’ve stored such info by mistake, we delete it immediately.
Policy Updates
Laws change, technology changes, and sometimes we improve our practices. When we update this policy, we’ll post it here with a new date so you always know what’s current.
Frequently Asked Questions
Q: Will my information be sold to marketers?
No. We’ve never sold customer data and never will.
Q: Can I delete my data completely?
Yes. Send us a request and we’ll permanently remove your information from our systems.
Q: Do you track my location?
Only if you share your address for a solar estimate. We don’t run background tracking apps.
Q: How long do you keep my data?
We only keep information as long as it’s needed for your project or as required by law.
Contact Us Anytime
Questions, concerns, or requests? We’re here to listen:
Email: info@energyrunsolar.com
Address: (1255 Green Tech Boulevard Building 2, Suite 410 Austin, TX 78746)
This Privacy Policy is part of how we show respect—not just for your home when we install solar panels, but also for your personal information when you visit us online.